Using Grain to take notes and create live highlights on your video conference calls should be both a pleasurable and painless experience. We aim to provide prompt and high quality support on any issues you may be experiencing related to our video call productivity suite.
If you would like to reach us to report an issue or provide feedback, we'd love to hear from you!
Below are a few ways you may contact us here at Grain:
Live Chat
To connect to live chat, click Support & Resources at the bottom right of the desktop app, then select "Chat with Support". Our normal hours of operation are Monday → Friday from 9:00 AM - 5:00 PM Pacific Time.
Email Support:
You can directly email help@grain.co with any urgent needs or concerns.